Our Services

Today, most small and medium size businesses are moving away from on-premises into a cloud or hybrid IT infrastructure model. Zantek is happy to work with you to determine which of the IT Infrastructure types best suits your business and budget.
IT Infrastructure Services
We understand that a reliable, scalable and secure IT infrastructure is the backbone of any successful business. Whether you’re a small or mid-sized enterprise, our comprehensive IT Infrastructure Services are designed to meet your unique needs. From an initial assessment of your existing infrastructure through planning, design, implementation and support; we provide end-to-end solutions that ensure your IT environment is effective, secure, and adaptable.
Assessment
With extensive training and years of relevant experience, Zantek can perform an expert assessment of your current IT infrastructure and provide valuable feedback on the strengths, weaknesses and opportunities for improvement. As a value-added activity, we are happy to consider the longer-term business strategy to ensure the IT infrastructure is aligned with the goals of the company.
Planning
The establishment of an effective and secure IT infrastructure begins with a carefully considered plan. Whether you desire a short-term tactical plan or a longer-term strategic plan, our team of experienced professionals will work closely with you to understand your business requirements and craft a detailed technology road map to guide you to the desired destination. In addition, we are adept at estimating the investment so that senior management can make informed decisions and feel confident that their IT needs are being addressed within the desired budget.
Design
With the strategic work of planning and budgeting in hand, the meticulous work of thinking through all the details of designing a robust and secure IT infrastructure can begin. Given our breadth of knowledge and experience, our technical experts will draft a detailed design that not only addresses your needs but ensures a robust, scalable and secure IT infrastructure is delivered within the expected timeline and budget.
Implementation
If you have ever worked on delivering a complex project, you know that there are a lot of moving parts to manage in order to achieve a successful outcome. Being a full-service IT firm with years of experience, Zantek has successfully completed thousands of projects ranging from the simplest installation of a single PC all the way to the complex migration of a large IT infrastructure from on-premises to the cloud. Zantek is proficient at supplying the components, managing third party vendors, configuring equipment and services, migrating data and systems, training users and technical staff and ultimately deploying the new IT infrastructure. All of our projects are guided by a keen desire to minimize business disruption and meet the highest standards of performance and reliability.
Maintain & Support
At Zantek, we understand that a healthy and secure network requires continual maintenance and support. We offer a variety of different packages to suit your business’s needs. These services include remote support to promptly address any technical issues, ensuring minimal downtime. For more complex problems requiring hands-on intervention, our skilled technicians provide onsite support. We also offer proactive monitoring and maintenance to prevent issues before they occur, enhancing system reliability. Additionally, our helpdesk services are available via phone or email, offering quick resolutions and personalized assistance.
Managed Services
Managed IT services are becoming increasingly popular as companies recognize the benefits of enhanced service quality, reduced downtime, and lower costs. This outsourcing model is a win-win aligning the interests of the provider and the client. The provider focuses on proactively managing and maintaining the client’s network to prevent costly repairs and outages, resulting in a secure, reliable network with minimal business disruptions—all for a fixed monthly fee.
At Zantek, we understand that each business has unique needs for their technology support, maintenance, monitoring, and security. Zantek offers several different options that allow us to tailor a solution to your specific needs and budget.
Cyber Security Services
Cybersecurity services are your shield against the ever-evolving landscape of cyber threats. Designed to protect your business from data breaches, malware, and ransomware attacks. These services are essential for small and medium-sized businesses. Safeguarding your sensitive information and ensuring business continuity, cybersecurity services help you maintain customer trust and avoid financial and reputational damage.
The key to a secure IT infrastructure is following the standards and controls set out in a suitable IT security framework. An IT security framework is a series of documented processes that define policies and procedures around the implementation and ongoing management of information security controls. These frameworks are a blueprint for managing risk and reducing vulnerabilities. There are a variety of security frameworks to address the needs of every type of organization. At Zantek, we have adopted the Center for Internet Security (CIS) Critical Security Controls as best practice for reducing risk and increasing resilience of IT infrastructures typically found in small and medium size businesses.
Knowledge of not only the tools but also the regulations, standards and frameworks are what you should expect from cybersecurity professionals. At Zantek, we understand the importance of a layered cybersecurity approach and offer numerous products and services to ensure you are properly protected.
Voice and Video Conferencing Solutions
At Zantek, we offer a comprehensive range of unified communications and internet-based phone solutions designed to keep your business connected and efficient. Our selection includes state-of-the-art desk phones that deliver crystal-clear voice quality and robust features to support your daily operations. Whether you need basic models for general use or advanced units with touch screens, we cater to every professional need, ensuring seamless communication across your organization. If a desk phone is not your thing, we also offer soft phones on your computer or mobile device through popular collaboration technologies such as Microsoft Teams.